Accessibility Statement

Our Commitment

HealthSquire is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users, including healthcare professionals and facility administrators who rely on our platform for critical staffing operations (including find-shifts, jobs, travel, remote work, continuing education, dashboards, and enterprise tools).

Conformance Standards

HealthSquire aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are published by the World Wide Web Consortium (W3C) and define how to make web content more accessible to people with disabilities. Conformance with these guidelines helps ensure that the Platform is accessible to the widest range of users, including those who use assistive technologies.

We strive to meet the following standards:

• Section 508 of the Rehabilitation Act: Federal accessibility requirements for electronic and information technology
• Americans with Disabilities Act (ADA): Requirements for accessibility in places of public accommodation, including digital services
• WCAG 2.1 Level AA: International standard for web accessibility

Accessibility Features

We have implemented the following features to support accessibility:

Perceivable

• Text alternatives for non-text content (images, icons, and controls)
• Captions and alternatives for multimedia content
• Content that can be presented in different ways without losing meaning
• Sufficient color contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text)
• Content remains readable and functional when text is resized up to 200%
• Dark mode support for users sensitive to bright displays

Operable

• All functionality is available via keyboard navigation
• Skip navigation links for screen reader users
• Visible focus indicators for keyboard navigation
• No content that flashes more than three times per second
• Clear page titles and descriptive headings
• Multiple ways to navigate and find content (navigation menus, search, site map)

Understandable

• Clear, plain language used throughout the Platform
• Consistent navigation and identification across pages
• Input fields with clear labels, instructions, and error messages
• Error prevention for important actions (shift booking, job application, payment submission, CE enrollment)
• Language of the page is programmatically determined

Robust

• Valid, semantic HTML markup
• ARIA attributes for dynamic content and custom interface components
• Compatibility with current and recent versions of major browsers
• Compatibility with common assistive technologies (screen readers, voice control, switch access devices)

Assistive Technology Support

HealthSquire is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software (Dragon NaturallySpeaking)
• Keyboard-only navigation
• Switch access devices
• Browser-based accessibility tools and extensions

Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Some older PDF documents may not be fully accessible; we are working to remediate these
• Third-party embedded content (payment forms, map widgets) may have varying levels of accessibility
• Some interactive data visualizations on the admin dashboard may have limited accessibility alternatives

We are actively working to resolve these limitations and welcome feedback on specific accessibility barriers you encounter.

Feedback and Assistance

We welcome your feedback on the accessibility of HealthSquire. If you encounter accessibility barriers or need assistance using any part of our Platform, please contact us:

We aim to respond to accessibility feedback within 5 business days and to resolve accessibility issues within 30 days where feasible.

Alternative Access

If you are unable to access any content or feature on our Platform due to a disability, please contact us. We will work with you to provide the information or service you need through an alternative communication method that is accessible to you, such as:

• Phone-based assistance for account management and shift booking
• Email-based support for platform features
• Large-print or alternative format documents upon request

Continuous Improvement

Our accessibility efforts include:

• Regular automated and manual accessibility testing
• Accessibility training for our design and development teams
• Integration of accessibility requirements into our development process
• Periodic third-party accessibility audits
• User testing with individuals who use assistive technologies