1. Introduction
This Cookie Policy explains how HealthSquire ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our platform. This policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better experience when you browse our platform and allows certain features to function properly.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Authentication Cookies: Remember your login status and session information
- Security Cookies: Help prevent fraud and protect your account
- Load Balancing Cookies: Distribute website traffic across servers
3.2 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. You can control these via our cookie consent banner and Cookie Settings.
- Preference Cookies: Remember your language, region, and display preferences
- Theme Cookies: Remember your light/dark mode preference
- Consent and Segment Cookies: Store your cookie consent choices and, where you consent, support analytics and product usage (e.g., session and anonymous identifiers)
- Feature Cookies: Enable specific features you've requested (e.g., onboarding segment)
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Usage Analytics: Track page views, time on site, and navigation patterns
- Performance Monitoring: Monitor website performance and identify issues
- User Behavior: Understand how users interact with features
3.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They may also be used to limit the number of times you see an advertisement.
- Advertising Cookies: Track your browsing habits to show relevant ads
- Retargeting Cookies: Remember your visits to show relevant content
- Social Media Cookies: Enable social media sharing and integration
4. Third-Party Cookies
We use services from third parties that may set cookies on your device:
4.1 Analytics Services
- Segment and analytics providers: Where you have consented, we may use analytics and product tools to understand usage, improve the platform, and support features like funnel analysis
- Performance monitoring: Error and performance monitoring (e.g., Sentry) to ensure platform stability
4.2 Payment Processing
- Stripe: Processes payments securely and may set cookies for fraud prevention
4.3 Communication Services
- Email Providers: May use cookies for email tracking and analytics
- Notification Services: Enable push notifications and may use tracking technologies
5. How Long Do Cookies Last?
5.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They help maintain your session while you're using our platform.
5.2 Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings for future visits.
- Short-term: 1-30 days (preferences, temporary settings)
- Medium-term: 30-365 days (authentication, user preferences)
- Long-term: 1+ years (analytics, marketing preferences)
6. Managing Cookies
You have several options for managing cookies:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, blocking certain cookies may impact your ability to use some features of our platform.
Here are links to cookie settings for popular browsers:
6.2 Cookie Consent Banner and Settings
When you first visit our website, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences. You can change your choices at any time via the "Cookie Settings" link in our footer.
6.3 Account Settings
You can manage certain cookie preferences through your account settings, including analytics and marketing preferences.
6.4 Opt-Out Tools
You can opt out of certain third-party cookies:
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted. We do not currently respond to DNT browser signals or mechanisms.
8. Progressive Web App (PWA)
If you install and use our Progressive Web App (PWA), we may use similar technologies such as device identifiers. The PWA works like a native app but is accessed through your web browser. You can manage these through your device settings:
- iOS: Settings → Privacy → Advertising → Limit Ad Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
9. Impact of Disabling Cookies
If you choose to disable cookies, some features of our platform may not function properly:
- You may need to log in more frequently
- Your preferences and settings may not be saved
- Some features may be unavailable or limited
- Personalized content and recommendations may not work
- Payment processing may be affected
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.